PAYROLL PLUS SERVICES INC

★ ★ ★ ★ ★

1.6 09/09/2023

Michelle is nice, but either incompetent or wildly unprofessional. After we finally got a tax appointment, Michelle asked for an additional tax document, which I promptly sent over. Many texts/weeks later, she followed up and said she wanted a copy of our 1095-A, which I had already sent over but re-sent anyway. Then, after Michelle said she'd filed our taxes, I got a letter from the IRS. They're now claiming 1. the amount submitted on our 1095-A doesn't match what they have on their end and 2. my taxes haven't been filed. I'm panicking. I've sent Michelle several emails and dozens of texts--absolutely no response. She's just gone completely silent. No response, and now I have no idea what's going on with my taxes or my refund. She doesn't care because she's already been paid. Go to anyone else for your taxes.

Jennifer D.

Alhambra, CA

★ ★ ★ ★ ★

5.0 07/02/2022

Michelle is amazing! I recently moved from Utah to Wisconsin and she is still my go to tax preparer. Even though she is busy and is running a one woman show, she is more than willing to answer my questions and inquiries. I would highly recommend Michelle!

Juan F.

Sheboygan , Wisconsin

★ ★ ★ ★ ★

5.0 02/10/2022

Two words. THE BEST.

Hunter C.

Logan, UT

★ ★ ★ ★ ★

5.0 02/03/2022

Best person Ive ever gone to do my taxes. Michelle is so kind and trustworthy. I feel like each time I see her, she is never in a rush to do my taxes. I have referred so many of my close ones to her because I appreciate her so much. Thank you Michelle!

Melisa C.

Farmington, UT

★ ★ ★ ★ ★

2.0 05/10/2021

Absolutely the worst experience ever. I plan to write reviews for Michelle everywhere I can find her so people will not go here. She will not return texts or phone calls. Leaves you completely hanging. Its incredibly unprofessional. Not a great way to fun a small business. BEWARE! Do not go here.

Charlie C.

Salt Lake City , Utah

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