DESARDEN AND ASSOCIATES
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Bloomingdale Certified Public Accountant Carlos Desarden
Desarden And Associates is a Certified Public Accountant (CPA) practice based in Bloomingdale, Illinois. Desarden And Associates can assist you with your tax preparation, planning, bookkeeping, and accounting needs.
Additional Information
HQ Location
125 E Lake Street Ste 200 Bloomingdale, IL 60108
Service Lines
Tax Preparation
Tax Planning
Accounting
Bookkeeping
Business Consulting
Payroll & HR
Tax Problems
Tax Preparation
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DESARDEN AND ASSOCIATES Reviews
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1 reviews
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1.4
03/14/2025
Avoid Carlos Desarden & Desarden and Associates – Unprofessional, Unresponsive, and Arrogant
We hired Carlos Desarden to handle a tax correction and refile an amended return. He initially seemed confident and capable, but his communication quickly deteriorated.
Shortly after hiring him, he became unresponsive to my wife’s inquiries, forcing me to step in. When I finally reached him, he didn’t apologize or explain but did start communicating—until we received a collection letter on March 3rd.
We forwarded it to Carlos and, understanding tax season is busy, patiently waited. After 8 days of silence, he finally replied, saying we needed to refile the exact same amended return. He told my wife she could pick it up, but when she replied confirming a time—he ignored her.
That evening, we got an IRS Notice of Deficiency stating the figures Carlos submitted already matched their records. We sent it to him—again, no response.
When I followed up, he answered but had no idea who I was until he realized why I was calling—then became flustered. He repeated that we needed to refile and wanted to charge us another $75. I refused, given:
1. We already paid him
2. The IRS rejected the return he submitted
3. His lack of professionalism and responsiveness
His response? Smug, snarky, and dismissive. He claimed I "don’t understand how things work" because he has 30+ years of experience. I reminded him that my frustration wasn’t about tax law—it was his poor communication and lack of urgency.
He admitted he doesn’t respond to clients unless there’s progress, falsely claimed my wife never replied (we have proof), and outright said we weren’t a priority because we lack an investment account.
Translation: He only values high-paying clients.
If you value professionalism and accountability, avoid Carlos Desarden & Associates.
Jamison T.
Carol Stream, IL
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